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Patient Care Coordinator - Phoenix Arizona

Western Dental & Orthodontics
Phoenix, AZ, USA
Oct 13, 2026

Full time Customer Service

Job Description

Requisition Number

21-2155

Title

Dental Assistant

City

Phoenix

State

Zip Code

85053

Description

Let us help you take the next step in your career at our Western Dental/Brident Offices!

For top performing Dental Assistants, Western Dental/Brident University offers Registered Dental Assistant training programs, RDA license fee reimbursement and promotion tracks.

We are a Military Friendly Employer. With 200 offices throughout California, Arizona, Nevada and Texas, consider us as a place to practice on your off duty days or choose us as your civilian employer of choice at the conclusion of your service. Let us help you with a smooth transition. We can help you navigate the required civilian credentials you will need.

We are looking for a highly skilled and experienced dental assistants. If you are a motivated self-starter and have excellent work ethics and dental experience we would like to hear from you.

At Western Dental/Brident Offices we have modern, fully equipped state of the art dental practices that you will be proud to be affiliated with. We recognize that our team members are part of the Western Dental/Brident family where we provide excellent professional, financial and personal growth for your dental career.

Western Dental – Brident offers a competitive benefit package designed to enhance the lives of our team members. Team members are eligible for benefits based on their full time status.

Paid Time Off (PTO)
Medical and dental insurance
Vision coverage
401K plan
Highly competitive salaries
Outstanding professional training
Exceptional growth and career advancement opportunities
Tuition reimbursement for certifications

Requirements

Must have completed a dental assistant program or have equivalent work experience
X-ray license and CPR card or willing to get immediately upon hire
Bilingual in English-Spanish preferred

Requisition Number	21-2861
Title	Bilingual Patient Care Coordinator
City	tucson
State	az
Zip Code	85710
Description	Our company is looking for a bright, motivated and talented Bi-lingual Patient Care Coordinator. The Patient Care Coordinator is the primary point of contact and communication for patients in our offices. The Coordinator will greet patients, introduce them to the office, coordinate treatment services, and nurture the patient relationship. The Patient Care Coordinator must be a strong communicator with a passion for providing excellent customer service and strong aptitude for sales. The Patient Care Coordinators objective is to make patients feel welcome and comfortable and to provide the Ultimate Patient Experience to every patient that visits our offices. Job Responsibilities/Duties : Set and achieve personal sales goals while supporting the goals of the team Greet patients in a timely, professional and engaging manner Introduce new patients to the office and staff Provide patient consultations and communicate information about recommended treatments Discuss cost of service, insurance coverage, and payment options with patients Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments Nurture the patient relationship to encourage patient retention Work as team player to ensure each customer receives the best service possible Supports strategic local marketing initiatives that help drive brand awareness and new patient growth Western Dental – Brident offers a competitive benefit package designed to enhance the lives of our team members. Team members are eligible for benefits based on their full time status. Paid Time Off (PTO) Medical Dental Vision Continuing education and advancement opportunities 401 (k) plan
Requirements	2 years of sales, customer service or related work experience Bilingual Spanish-English skills preferred Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment Ability to quickly learn new procedures and processes Excellent communication and interpersonal skills High level of ownership, accountability and initiative Friendly, outgoing and motivated personality

About Western Dental & Orthodontics

We’re proud of every tooth we clean, polish and protect

Not to brag (ok, maybe a tiny bit), but we work hard to take care of every molar, bicuspid and sharp little incisor we have the honor to serve.

#1 oral healthcare provider in California

No one takes care of more teeth in the Golden State than us!

#1 orthodontic provider in the nation

We help more people straighten up and smile right than any other orthodontic group in the entire United States.

#1 provider for Medi-Cal Dental in CA

Every tooth deserves to be a healthy tooth. That's why we love Medi-Cal, and accept Medi-Cal patients at every location in California.

We see over 1 million patients a year — serving that many teeth takes a serious practice

Nearly 320 Locations

Western Dental and its affiliates operate more than 300 dental offices in California, Nevada, Arizona, Texas and Alabama.

More than 4,500 support staff

Including dental assistants, care coordinators, receptionists, business managers and corporate staff.

Over 900 licensed dental providers

Including dentists, hygienists, periodontists, endodontists, oral surgeons, and implant specialists.

Smiles should last a lifetime.

We're here to make sure everyone has access to complete dental care of the highest quality. Not just check-ups and fillings: complete dental care including braces, implants and oral surgery. We have everything a healthy smile requires in one place.

Affordable dental care for all (braces included)

We set our prices for people, not pop stars. Plus we accept almost every insurance plan, offer our own plans for people without insurance and help you cover the bill with CareCredit and in-house financing.

Convenient locations and hours

We can see you in the evenings or on Saturdays at most of our locations.

The highest quality dentistry

Our dentists and specialists come from the top dental schools in the U.S. and are backed by one of the largest and most sophisticated dental health organizations in the country.

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