Transit Services Administrator - Tucson Arizona

Application and Special Instructions

As part of the online application process, all applicants are required to submit an updated resume and cover letter at time of application. Resumes and cover letters received after the application closing date will not be considered.

WHAT HAPPENS NEXT: The highest scoring applicants will be invited to participate in an in-person panel interview.

SAVE THE DATE: Interviews will be held the week of April 13th, 2026.

RECRUITER CONTACT INFORMATION: If you have any questions, please contact Monique Centers at monique.centers@tucsonaz.gov(520) 739-9216.

ABOUT THIS JOB

Position Specific Summary

The Transit Services Administrator position at the City of Tucson’s Department of Transportation and Mobility supervises and manages the activities and personnel of the Transit Services Division. 

This includes oversight of the City’s transit management contract for the operation of the Sun Tran, Sun Van, Sun Link, Sun Express, and Sun On-Demand services; oversight of the transit services division budget; coordination with local, regional, and federal agencies for securing, administering, and complying with transit operating and capital grants; short- and long-range transit service planning; coordination and engagement with members of the public, elected officials and the Tucson Transit Advisory Committee; implementation of the Tucson Transit Safety and Security Action Plan; and oversight of the paratransit eligibility office. 

Work is performed under the supervision of the Deputy Director. This position exercises supervision over Transit Services Division personnel. 

Duties and Responsibilities

• Administer Transit Services Division operations, programs, projects, and personnel.
• Manage the City’s transit management contract(s) for Sun Tran, Sun Van, Sun Link, Sun Express, and Sun On‑Demand services, ensuring contractor performance and service quality. 
• Prepare, submit, and manage grant applications and awards for local, regional, state, and federal transit funding; ensure timely reporting and compliance. 
• Develop, monitor, and reconcile transit operating and capital budgets in collaboration with Finance. 
• Ensure compliance with Federal Transit Administration (FTA) regulations and related reporting requirements. 
• Oversee transit asset management planning, lifecycle planning, and asset condition reporting. 
• Direct short‑ and long‑range transit service planning, service changes, Transit-Oriented Development planning, and performance monitoring. 
• Serve as liaison for public engagement, elected officials, the Tucson Transit Advisory Committee, and community stakeholders; prepare and present reports and briefings to department and City leadership, including Mayor and Council. 
• Coordinate regional transit planning and funding with Pima Association of Governments (PAG) and other partner agencies; develop and manage intergovernmental agreements (IGAs). 
• Develop and manage partnership agreements with major employers, educational institutions, and regional stakeholders to support transit operations and ridership. 
• Oversee implementation and ongoing monitoring of the Transit Safety and Security Action Plan. 
• Supervise the paratransit eligibility office and ensure accessible, compliant paratransit service delivery. 
• Manage transit-related contracts (e.g., advertising, vendor services) and monitor contract performance and compliance. 
• All other duties as assigned

All duties and responsibilities listed are subject to change.

MINIMUM QUALIFICATIONS

Education: Bachelor's Degree
Experience: Five (5) years of relevant experience
Driving Requirement: Valid and unrestricted Arizona Class D Driver’s License
Equivalency: Any combination of relevant education and experience may be substituted on a year-for-year basis.
 
PREFERRED QUALIFICATIONS:  
Master’s degree in Public Administration, Urban Planning, Transportation Planning, Business Administration, or a closely related field.
 
Certifications and Memberships: Certification from the American Institute of Certified Planners (AICP) and/or membership in a public transit or transportation related professional association (e.g. APTA, AZTA, SWTA)
 
Public Transit Leadership: 5 to 7+ years of progressively responsible experience in public transportation administration, transit planning, or municipal government management, including at least 3 years in a direct supervisory or management role.
 
Contract Management: Proven experience overseeing and managing large-scale, complex transit operations contracts (e.g., fixed-route, paratransit, on-demand services) and third-party vendor agreements.

POSITION DETAILS

Job Profile

J2760 - Transportation Administrator

To view the full job profile including classification specifications and physical demands click https://www.tucsonaz.gov/Departments/Human-Resources/Tucson-Talent.

Compensation Grade

G111

Hourly Range

$38.91 - 58.36 USD

The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

FLSA

Exempt

Position Type

Regular

Time Type

Full time

Department

Department of Transportation and Mobility, ZBUDG HIER - Recurring

Department Link

https://www.tucsonaz.gov/Departments/Transportation-Mobility

Background Check:  This position has been designated to require a criminal background check.  The City of Tucson is a Second Chance Employer.

ABOUT US

Benefits: The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at https://www.tucsonaz.gov/Departments/Human-Resources/Employee-Benefit-Snapshot.

Citizenship: The City of Tucson employs only U.S. Citizens and lawfully authorized non-U.S. Citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Status. The City of Tucson does not offer visa sponsorship.

City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer and does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status.  If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD).  Click for more information from ACRD about employment discrimination and how to file a complaint with ACRD 

The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at EmployeeLeaves@tucsonaz.gov or 520-791-2619.   

Recruiter Name

Monique Centers (200719)

Recruiter Email

tdot_hr@tucsonaz.gov

For Human Resources general questions please contact 520-791-4241.