Position Summary

We are seeking a highly organized and analytical Construction Contracts & Claims Administrator to manage our construction agreements and lead our insurance claims process. In this dual function role, you will be the primary point of contact for reviewing, negotiating, and administering project contracts and contractor change / purchase orders. Additionally, you will manage the claims negotiations, coordinate with insurance carriers, outside legal counsel, and oversee the lifecycle of all claims and related litigation.

A minimum of seven (7) years of experience in construction contract administration,  risk management, or claims adjustment roles is required.

JOB DUTIES WILL INCLUDE:

1. Construction Contracts Administration

• Review and Negotiate: Analyze prime contracts, subcontracts, purchase orders, and master service agreements (MSAs) to ensure terms align with company risk tolerances and standards.
• Redlining and Drafting: Draft contract modifications, amendments, and change orders. Route documents for internal approvals and execution.
• Compliance Tracking: Ensure all contractors and vendors comply with contract terms.
• Insurance Verification: Issue Certificates of Insurance (COIs) to contractors and ensure adherence to contractual insurance requirements.
• Document Control: Maintain a centralized, organized database of all active and archived contracts, ensuring key dates and deliverables are tracked.

2. Claims & Litigation Management (Auto, Workers' Compensation and General Liability)

• Incident Reporting: Serve as the primary internal contact for reporting auto accidents involving company fleet vehicles and workplace injuries.
• Claims Administration: Open, track, and manage claims with insurance carriers and third-party administrators (TPAs) from inception to closure.
• Return-to-Work Coordination: Collaborate with HR, operations, and medical providers to facilitate effective return-to-work programs for injured employees.
• Litigation Liaison: Act as the internal point of contact for outside legal counsel on litigated claims. Gather documentation, coordinate employee depositions, and assist in discovery requests.
• Reserves & Settlements: Monitor claim reserves and participate in settlement discussions and mediation alongside legal counsel and management.

3. General Risk Management

• Data & Analytics: Track claims data, identify trends (e.g., frequent injury types or auto incident hotspots), and prepare risk reports for leadership.
• Safety Collaboration: Partner with the Safety Department to implement preventative measures based on recent claims and litigation outcomes.

4. Other Duties as Assigned

MINIMUM QUALIFICATIONS:

Education:

Sufficient formal and/or informal training to provide the ability to read and write at a level consistent with the requirements of the position;

• A Bachelor’s degree from an accredited College or University required:
• A minimum of seven (7) years of experience in construction contract administration,  risk management, or claims adjustment roles is required;
• Proficiency in Microsoft Office;
• Excellent attention to detail, organizational skills, and ability to meet deadlines;
• Strong communication and problem-solving skills for vendor and internal team interactions;
• Ability to work independently and as part of a team in a fast-paced environment.

Safety:

• Provide a safe work environment for all employees involved in daily operations.
• Play an active role in building safety into our Company’s culture;
• Provide visible management leadership and continuous commitment to safety;
• Make safety every employee’s responsibility at all levels and improve employee safety awareness;
• Ensure employees follow safety policies and procedures and practice safe work habits;
• Participate in finding solutions for safety and health problems;
• Be proactive to prevent occupationally induced injuries and illnesses.

*Knowledge of:

• Advanced knowledge of industry, must be able to use consistent exercise of discretion and judgment;
• Advanced beyond basic proper use of grammar, punctuation, and spelling; basic mathematics; legal and proper telephone etiquette and techniques; standard office software applications; standard office equipment;
• Advanced beyond basic application of data processing in the maintenance of records and reports;
• Advanced beyond basic computer skills and familiarity with Microsoft Office (Excel, Word, Outlook, and Access) tools is essential;
• Expert knowledge of how to communicate clearly and concisely, both verbally and in writing.

*Skill and Ability to:

• Work intellectually in character in order to exercise independent decision making;
• Accurately type a minimum of 40 words per minute;
• Accurately and timely keep up with to-dos;
• Perform research and report results;
• Read and apply rules, regulations, and proofread material, and make necessary corrections;
• Work cooperatively and effectively with Management, staff, and the public;
• Demonstrate outstanding organizational skills and ability to prioritize work.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is frequently required to sit, stoop, kneel, crouch, or crawl.  The employee will frequently be required to stand and walk.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment / Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions.  The employee is frequently exposed to moving mechanical parts.  The noise level in the work environment is usually moderate to high.

*Knowledge, Skills and Abilities Statement:

The above-listed duties, and Knowledge, Skills, and Abilities (KSAs) are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

M HOLDING CO. is an Affirmative Action and Equal Opportunity Employer that promotes a diverse, drug-free workplace, and complies with ADA regulations as applicable