JOB SUMMARY

This position observes and reports activities and incidents at an assigned client site to ensure the security and safety of client property, personnel, and business operations. It includes conducting periodic tours to identify irregularities, inspecting protection devices and fire control equipment, preserving order, and enforcing regulations and directives related to personnel, visitors, and premises.

The Senior Security Officer represents an elevated level of security responsibility by integrating structured facility patrols, advanced access control and badging management, detailed reporting, video review, and highvisibility interaction with executives, employees, and visitors. This role requires strong judgment, heightened communication skills, and technical proficiency that exceed the expectations of a standard security officer, supporting a complex corporate environment where professionalism, confidentiality, and situational awareness are critical.

ESSENTIAL FUNCTIONS

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance. Job performance standards may be documented separately and may include functions, objectives, duties, or tasks not specifically listed herein.
• In performing functions, duties, or tasks, employees are required to know and follow safe work practices and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties, or tasks are to be carried out in an honest, ethical, and professional manner and are to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

Core Duties Include:

1.Manage access control systems and credentials, including issuing, modifying, auditing, and troubleshooting employee, contractor, and visitor badges.

2.Conduct structured interior/exterior patrols and mandatory facility tours, documenting findings and identifying hazards, security violations, or irregularities.

3.Monitor entrances, exits, restricted areas, and critical points of access; prevent unauthorized entry and resolve disturbances professionally.

4.Interact confidently and discreetly with executives, VIPs, board members, and distinguished visitors, providing exceptional customer service at all levels.

5.Operate and monitor security technologies such as CCTV, access control platforms, alarms, and visitor management systems; retrieve and review video footage as required.

6.Verify and assess security and lifesafety alarms, coordinate responses, and escalate incidents appropriately.

7.Conduct preliminary investigations into security incidents, suspicious activity, access issues, and policy violations; document and report findings.

8.Protect incident and evidence scenes and coordinate with law enforcement, fire/EMS, or client leadership as needed.

9.Respond to a wide range of emergencies, including medical incidents, fire, workplace disturbances, hazardous materials, weather events, and utility failures—in accordance with established procedures.

10.Compose accurate reports, logs, audits, and documentation using company systems and software; maintain confidentiality of sensitive information.

11.Support client operations by assisting with visitor management, front desk duties, conference room coverage, meetings, special events, and business continuity activities.

12.Demonstrate strong judgment, integrity, professionalism, situational awareness, and highlevel customer service in all interactions.

13.Perform other duties of similar scope as assigned.

MINIMUM QUALIFICATIONS AT ENTRY

Additional qualifications may be specified and receive preference depending upon the nature of the position

Basic Qualifications

• U.S Citizenship preferred
• Ability to acquire and maintain government security clearance. Must have a minimum of an active Interim Secret granted
• Ability to acquire and maintain any other specific special clearances/access requirements (dependent on assignment)

Education/Experience

• High School Diploma or G.E.D. Associate's or Bachelor's degree preferred.
• One (1) year of security-related training or experience sufficient to meet the requirements of the assigned site, or an equivalent combination of education and experience, as determined by the company.
• Prior experience in the following areas is strongly preferred:
  • Security Operations
  • Customer Service
  • Reception / Administrative Support
  • Access Control / Badging Administration/ Visitor Management
  • Military or Law Enforcement
  • Corporate or executive-facing environments

Background Prerequisites

Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements

Competencies (as demonstrated through experience, training, and/or testing)

• Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers.

• Knowledge of or ability to learn security operations and procedures.
• Knowledge of supervisory practices and procedures.
• Basic understanding of a variety of security and safety devices and controls.
• Ability to provide positive direction and motivate performance.
• Ability to see, hear, speak, and write clearly in order to communicate with employees and clients.
• Ability to write routine correspondence, including logs and reports.
• Ability to carry out instructions furnished in written, oral, or diagrammatic form.
• Ability to be an effective team member.
• Ability to maintain professional composure when dealing with unusual circumstances.
• Courteous telephone manner.

WORKING CONDITIONS (Physical/Mental Demands)

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

• Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
• May be required to work overtime without advance notice.
• Frequent sitting, standing and walking, which may be required for up to 8 hours per day and may involve climbing stairs and walking up inclines and on uneven terrain.
• Occasionally reaching with hands and arms, stooping, kneeling, crouching and crawling.
• Frequent lifting and/or moving up to 20 pounds and occasional lifting and/or moving up to 45 pounds.
• Close vision, distance vision, and ability to adjust focus.
• May be required to use vehicle in the performance of duties. Vehicles are to include but not limited to cars, trucks, electric carts, and bicycles.
• On occasion it may be required to perform stressful physical activity.
• Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.
• May be exposed to or required to handle sensitive and confidential information.

A Word about EEO, Pay Transparency and Other Requirements….

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

VA License Number: 11-4665