Customer Service Representative - Phoenix Arizona

Starting at $18 / Hr

BENEFITS

· Full benefits after 90 days, including Health, Dental, Vison, Life and Disability Insurance

· Paid time off / Sick time after 90 days

· 5 Paid Holidays

· 401(k), including matching

· Biweekly fuel allowance

We are looking for an energetic full-time Customer Service Representatives to add to our team. The right candidate will be responsible for processing property and title releases, verifying and entering police tow sheets, entering pertinent title information into the database, as well as assisting customers in person and on the phone. If you enjoy problem-solving, helping others by providing great customer service, and can communicate well, this position is for you!

WHAT IS REQUIRED TO BE A TOW YARD CUSTOMER SERVICE REPRESENTATIVE

Face-to-face customer service skills (preferred) and someone who is not afraid to go out in the storage yard and help if needed. We place great pride in achieving customer satisfaction, so the following is required to work with us:

· Excellent customer service skills

· Ability to work independently and on a team

· Proficiency with Microsoft Outlook and Microsoft Word

· Strong attention to detail

· Data entry

· Basic math and cash handling skills

· Must pass a Pre-employment drug screening

· Must pass a background check

· Willingness to learn and take direction

· Professionalism

JOB DUTIES

Some job duties include but are not limited to:

· Providing excellent customer service

· Answering customer questions in person and on the phone

· Input various forms and documentation accurately into our proprietary software

· Ensure the customer has all the proper documentation at time of vehicle release

· Verify accuracy of invoice and collect any fees that are due

· Cash handling and deposit reconciliation

· Light cleaning of the lobby and office areas as needed

· Other duties as assigned

WHO IS ALL CITY TOWING

We are an innovative 25-year old company, with locations across the Phoenix Valley, which provides full-service towing to our customers. Our goal is to raise the standards inside our industry while being able to provide prompt and professional services to our customers.

WHY WORK FOR ALL CITY TOWING

· $18 an hour to start

· All training is paid and we offer full benefits after just 90 days of employment.

· 401k eligible after 1 year of employment. Match of 50% on the 1st 10%.

If you are looking for growth opportunities and want to develop your career, we can help with that too!

HOW TO APPLY

Getting started is easy – just follow the instructions on this page. Your resume will be immediately sent to our hiring team. Additional information will be required from you if you are selected for the next step in our process.

ALL CITY TOWING is an Equal Opportunity Employer and a drug-free workplace.

#INDDRV

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• How did you hear about this position?

Experience:

• Cash handling: 1 year (Required)
• Customer service: 1 year (Required)

Language:

• Spanish (Preferred)

Ability to Commute:

• Phoenix, AZ 85024 (Required)

Work Location: In person