This is a full time on-site position in Phoenix. $20/hr.

You Should Apply If:

✔️You are a master of ownership. You see a problem; you solve the problem!

🧑‍🤝‍🧑You like to help people, and your job description is just a guideline

‍⚙️Your peers describe you as ethical and reliable

‍‍⚡You move fast, you’re always busy and no task is too small or too big

‍📈 You are self-motivated, and customer focused

You Shouldn’t Apply If:

• You prefer working where there is no one to talk to

• Computer systems/software scare you. We don’t use much paper around here

The Job:

• Manage large amounts of incoming phone calls

• Identify and assess customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customers through open and interactive communication

• Provide accurate, valid, and complete information by using the right methods/tools

• Meet personal/team sales targets and call handling quotas

• Keep accurate records of customer interactions and account related information

Basic Requirements:

• Be nice! I know, we shouldn’t have to say that, but we mean it

• Availability to work flexible hours between 5:00am and 9:30pm MST, including weekends

• A minimum of 12 months sales and customer support experience

• Strong phone contact handling skills and active listening

• Strong knowledge of computer systems and software

• Customer orientation and ability to adapt/respond to different types of characters

• Ability to multi-task, prioritize, and manage time effectively

• Must be able to type 40 wpm or more  

• Strong written and verbal communication skills

• Strong reading comprehension as well as basic math skills are required

• Ability to take on additional tasks as needed

• Ability to pass a pre-employment drug test (not including THC) and criminal background check

• Employment requires current eligibility to legally work in the United States

Benefits and other cool stuff:

· Medical, dental, vision, 401K

· Paid Time Off

· Weekly Pay

· Internal Promotion opportunities

· Company swag

 A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.