Must have - Microsoft Azure, On-Prem Security, and PowerShell Scripting  

Job Summary:

Under the direction of the IT Manager, the IT Administrator will be responsible for a Windows domain, multiple network, multi-location infrastructure management and operations.  Duties will also include maintaining servers, workstations, and provide help desk support to end users.

Job Duties and Responsibilities:

1. Set up and maintain basic network operations, including assembly of network hardware and provide assistance to the IT Manager.
2. Set up personal computers and laptops for employees of IES and create new user accounts
3. Provide first and second level telephone support and problem resolution.
4. Install and test necessary software and hardware.
5. Hardware supported will include: Dell and Cisco servers, Dell desktops and laptops, HP printer, various copiers, Cisco network equipment, Cisco and Iwatsu phone systems.
6. Upgrade network hardware and software components as required.
7. Install, upgrade and configure network printing, directory structures, and security rights.
8. Provides users with network, PC and software technical support.
9. Responds to needs and questions of users concerning their access of network resources.
10. Perform network troubleshooting to isolate and diagnose common network problems.
11. Monitor system backups and change tapes.
12. Ensure company phone system and computers are in working order.
13. Occasional travel to support remote sites as required.
14. Ability to provide support remotely after hours when required.
15. Act as a backup to the IT Manager
16. Other responsibilities as assigned

Physical and Mental Requirements:

• Must be self-motivated, professional and positive in approach
• Must promote the Company culture and mission to all employees, vendors, clients and business partners.
• Must be able to act as the Company liaison for interface with customer representative(s).
• Must possess proven problem solving and critical thinking skills
• Strong written and oral communication, interpersonal and customer service skills
• Ability to multi-task and be organized
• Ability to work effectively both independently and on a team
• Flexible in handling assignments and attention to detail.
• Ability to lift and move computers, printers and servers.

Education, Certification, License, and Skill Requirements:

• Must possess at least a High School Diploma or GED equivalency (Associate’s Degree in IT Field preferred)
• Technical certifications: MCP, A+, MOUS, MCDST or CCNA are beneficial
• Must possess a minimum of one (1) year of IT experience in a Windows environment
• Understanding of networking operating systems, topologies, security, Ethernet, TCP/IP, DHCP, DNS, WINS and remote communications
• Must have knowledge of Windows servers, network equipment, personal computers, and other IT hardware.
• Experience with a IT organization with multiple locations
• Must be proficient with Microsoft Office and Windows 7
• Entry level programming skills (SQL preferred)
• Must be able to manage multiple tasks/projects simultaneously an work independently

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply