Position Title: Academic Advisor - Military and Veterans Services

Department: Davis Monthan Air Force Base Education Center

Starting Rate: Band 4 - $47,100 - $53,010

Benefits: Summary

Position Summary:

The Academic Advisor - Military & Veterans Services provides advisory services for Veteran Benefit Recipients and Active-Duty Military students. Oversee compliance, consultation, and certification counseling for student caseload. Maintains Veterans Center and supervises Veterans Affairs Work Studies. Organizes and participates in outreach events to increase enrollment and awareness.

The work schedule for this position is flexible and may include working evenings and weekends.

Duties and Responsibilities:

• Performs administrative tasks including registration, paperwork processing (VA, DoD, PCC) and resource referral. Evaluates prospective students and maintains applicant tracking records
• Assists students with registration and academic advisement for degree programs by developing individual academic plans to ensure compliance with VA and DoD policies and approves enrollment for each student prior to certification
• Identifies at-risk students and serves as an advocate for military and veteran students dealing with the college, DoD, and VA. Tracks progress to identify at-risk students and ensures progress towards program completion
• Meets individually with current and prospective students to facilitate academic planning and scheduling and address student concerns
• Advises and guides students into making decisions consistent with interest, goals, abilities, and degree requirements while meeting Department of Defense and Veterans Affairs guidelines for use of benefits
• Ensures students complete all required forms for admissions and financial aid; navigates students through the financial aid and military tuition process
• May proctor, registers and schedules testing appointments for students using the College Level Examinations Program (CLEP) or DANTES Subject Standardized Test (DSST); administers and proctors placement tests for reading, writing, and mathematics
• Explains the variety of education programs available to (VA) beneficiaries and active-duty military members
• Provides technical information and interpretation of college policies, practices and procedure; Federal and State laws and regulations to ensure student compliance
• Completes ongoing Veterans Affairs/Department of Defense training and other military training and higher education professional development courses. Maintains current certification for administering CLEP/DSST testing
• May coordinate Davis Monthan Learning Center visits to recruit eligible students; promotes programs through collaboration with appropriate parties
• May manage the Campus Veteran Center on each campus, supervise VA work-studies, and maintain schedules for VA work-studies, tutors and outside military and veteran community resources
• May navigate Veterans Administration portal for hiring, contract renewal, and timecard submittal; may resolve work-study issues as necessary. Navigate and maintain the different veteran/military portals to ensure programs, courses, semester dates, etc. are accurate and up to date
• Analyzes confidential student information; identifies issues and discrepancies; formulates recommendations for appropriate action based on findings
• Performs all other duties and responsibilities as assigned or directed by the supervisor

Job Requirements:

• Bachelor’s degree in a related field of study and
• One to three years of related experience

or

• An equivalent combination of certification, education and experience sufficient to successfully perform the essential duties of the job such as those listed above

Preferred:

• Three to five years of related experience

The ideal candidate will have the following knowledge, skills and abilities:

• Knowledge of advising and counseling practices as well as college policies and procedures
• Knowledge of applicable benefits and services for students served
• Knowledge of internal and external customer service principles and practices
• Knowledge and application of various instructional methodologies
• Skill in analyzing data and drawing conclusions
• Skill in effective communication (both written and oral)
• Skill problem solving
• Skill in public speaking
• Ability to develop and maintain effective and positive working relationships

Geoff Partridge