Job Description
DESCRIPTION
As a Billing Specialist, you will be responsible for playing a critical role in assisting Amazon Pharmacy customers by aiding in completing multiple billing functions. This role will report to a Billing team lead. Successful candidates will be required to pass a pre-employment drug test.
Core Responsibilities:
· Process and submit insurance claims to all of our customers
· Analyze and verify all dates of service and billed amounts
· Verify client data for completeness and accuracy prior to billing cycle to ensure excellent customer service
· Communicate with patients by telephone and email in regards to their insurance and/or billing questions
· Research missing and incomplete information resulting in billing errors and denials
· Address insurance, reimbursement, and payment issues as appropriate by communicating with insurance providers, patients, and pharmacists
· Perform all other adjustments in a timely manner to reconcile accounts and completing unbilled reconciliations on a weekly basis
· Resolve insurance problems and patient issues that may have resulted from incorrect or incomplete information, therapy changes and pharmacy or shipping errors
· Complete prior authorizations with attention to detail and accuracy, then have the prepared prior authorization reviewed by a clinical pharmacist
· Perform other tasks assigned while working in a fast paced environment
· Work a flexible schedule - shifts will possibly start and end outside of normal business hours including weekends
Basic Qualifications:
· High school or equivalent diploma
· State Board of Pharmacy License in good standing (This includes Pharmacy Technician, Trainee, and Assistant Licenses)
· 6+ months of experience working with computer and web based tools
· 6 + months of experience working in billing
· Experience recognizing and identifying patient medications
Preferred Qualifications:
· National Pharmacy Technician Certification (PTCB or NHA)
· Demonstrated ability to work as an effective team member
· Strong organization skills and attention to detail
· Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality
BASIC QUALIFICATIONS
Basic Qualifications:
· High school or equivalent diploma
· State Board of Pharmacy License in good standing (This includes Pharmacy Technician, Trainee, and Assistant Licenses)
· 6+ months of experience working with computer and web based tools
· 6 + months of experience working in billing
· Experience recognizing and identifying patient medications
Preferred Qualifications:
· National Pharmacy Technician Certification (PTCB or NHA)
· Demonstrated ability to work as an effective team member
· Strong organization skills and attention to detail
· Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality
PREFERRED QUALIFICATIONS
Preferred Qualifications:
· National Pharmacy Technician Certification (PTCB or NHA)
· Demonstrated ability to work as an effective team member
· Strong organization skills and attention to detail
· Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality
Geoff Partridge
