Quality Technician- Factory

Foods people love. Brands people trust. And a career that nourishes your future like no other.

If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé’s presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.

We’re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.

This position is not eligible for Visa Sponsorship.

We’re expanding our factory network and introducing a new manufacturing facility designed with the climate in mind. Our Glendale, Arizona production factory is a brand new, state-of-the-art facility and distribution center with cutting-edge technology and advanced systems designed with sustainability at the forefront. Innovative water recycling processes, zero waste to landfill, and fully recyclable product packaging made from food-safe materials are just some of the programs we’ve implemented to support Nestlé’s ambition for zero environmental impact by 2030.

Postition Summary:

The Quality Assurance Technician (“QA tech”) is a primary executor of food safety culture through several analyses of raw materials, finished goods, and packaging. With the startup of the overall Nestle Glendale site producing CoffeeMate Liquid Creamer, the quality technician will have a unique opportunity to help startup laboratories both on and off the production areas. The QA tech will be able to grow coaching and training capabilities with starting up a new site and have ample interaction with several areas of the business to grow personal competencies. This position partners with all other areas of the manufacturing facility to ensure every bottle that goes out the door meets all Nestle specifications and is of the highest quality our consumers expect!

RESPONSIBILITIES

• Create a safe work environment through risk predictions and discussion amongst team in regularly scheduled operational reviews (ORs)
• Verify Nestle Quality Assurance Center (NQAC) global methods for the overall site by evaluating local SOPs for each analysis against global methods to ensure compliance and fit-for-purpose
• Drafting, finalizing, and reviewing standard operating procedures (SOPs) and creating training material in digital systems to be used for future production operators and quality technicians
• Cross functionally works with other groups in order to perform problem solving analyses potentially involving quality related issues
• Train and coach current and future production operators, quality technicians/specialists, and other relevant personnel to perform and record results for analytical processes
• Manage raw material/packaging receipt and movement within site, including but not limited to, receipt in SAP digital system, analysis of material condition, and potential additional testing
• Verify food safety and consistency of finished product through sample collection, analytical testing, and other verification activities both on and off the production floor
• Plate microbiology samples of finished product daily to evaluate food safety risk
• Record results for verification into SAP and other digital systems as needed
• Perform control checks and calibrations on analytical equipment, both on the production floor and in main laboratory spaces at a specified frequency (ie. Daily, weekly, etc.)
• Record results for verification into SAP and other digital systems as needed
• Maintain laboratory environment that is clean, orderly, and safe by following proper Nestle policies, procedures, and techniques
• Take daily temperature and relative humidity measurements of necessary analytical and food safety areas within the lab, including but not limited to, laboratory refrigerator(s), incubator(s), oven(s), etc.
• Oversee inventory of supplies and laboratory consumables with ordering material as required, as well as upkeeping and reporting unusable equipment list
• Follow most up to date Nestle Guidelines for Good Laboratory Practices (GLP) to ensure physical safety, as written in the established Internal Control Plan (ICP)
• Preserve equipment conditions, as specified in the ICP
• Participate in various activities to constantly evolve and update laboratory practices to ensure physical safety and accurate, precise results throughout the year (ie. Revising procedures, create optimized process flows, etc.)
• Utilize quality data to trend issues involving analytical processes or other quality related issues
• Escalate raw material issues to the appropriate group through electronic workflows and follow through with root cause analysis (RCA)
• Completion of quality and food safety internal audits of the facility

REQUIREMENTS

• Required: High School Diploma or GED
• Preferred: Associate degree in chemistry, biology, general science, or related field
• Open to flexing normal working time (shift, hours, weekends, etc.) as needed and helping cover other areas of quality in order ensure production success of the highest product quality

EXPERIENCE

• Two years of industry experience, preferably in a GLP factory
• Experience in beverage manufacturing, particularly in areas of Quality Assurance, production, or other related fields

DESIRED SKILLS

• SAP and other digital systems
• Project management
• Communication with vendors and other external interested parties
• Collaboration in both small and large teams consisting of different functions, to raise quality concerns and wins to others
• Convey information in multiple formats for training and coaching of quality processes as needed for all learning type to understand
• Willingness to learn as an individual contributor and within a team dynamic
• Proactive individual that takes ownership over quality processes and continuous improvement of operation
• Adaptability with a growing team and facility
• Take initiative in creating and acting on development opportunities for future career paths within Nestle!

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It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role.  In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities.  Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment.  All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

Glendale, AZ, US, 85355