DPS Technical Project & Operations Employee - Phoenix Arizona
- Arizona Department of Public Safety
- Phoenix, AZ, USA
- May 26, 2026
Job Description
DPS Service Employee
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Summary Statement
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Under administrative direction, performs work in a structured or unstructured environment to apply technical project, program, or portfolio management skills, technical writing, technical inspections or audits, analysis, and technical training development and delivery. May rotate assignments within the agency to lead or contribute to administrative, professional, or technical processes and projects. Performs related duties as assigned or directed. This classification is designated as UNCOVERED. Incumbent serves at the pleasure of the Director of the Arizona Department of Public Safety.
Apply promptly; application period may close without notice. -
Essential Functions (not intended to be all inclusive)
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1. Directs and coordinates technical project, program, or portfolio activities related to or including planning, organizing, controlling, cost and resource estimating, analyzing, risk assessments, and progress monitoring.
2. Performs technical research, analysis, planning, and writing.
3. Completes technical audits and inspections related to technical or professional Department operations, systems, and activities.
4. Develops and delivers technical training and curricula. -
Knowledge, Skills, and Abilities Required
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KNOWLEDGE OF:
1. Technical English, spelling, grammar and punctuation required to produce highly technical reports, project plans, technical audits and/or course development.
2. Information technology industry project management principles.
3. Principles of completing audits and inspections.
4. Operational and strategic planning.
5. Technical training and curricula development and delivery.
SKILL IN:
1. The use of computer hardware.
2. The use of common word processing, spreadsheet, and presentation software.
3. The use of advanced software for project planning and management.
4. Program and project planning, scheduling managing, and implementation.
5. Completing formal technical audits, inspections, and resulting reports of audits and technical analysis.
6. Completing technical documents, process reviews and maps and risks assessments.
7. Developing comprehensive strategic and operational planning for technical projects.
8. Technical written and verbal communication, including training and curricula development.
ABILITY TO:
1. Work independently and as part of a team.
2. Establish and maintain effective professional relationships.
3. Develop and deliver technical presentations to small and large groups.
4. Communicate orally and in writing to present information in a logical and understandable format.
5. Work within stringent deadlines to complete work assignments.
6. Adapt to changing priorities and assignments.
7. Adhere to established policy and use good judgement in safeguarding confidential or sensitive information.
8. Evaluate information, make decisions based on analysis, and take appropriate action. -
Minimum Qualifications
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Requires a Bachelor's Degree from an accredited college or university in Information Technology, Public Administration, Education, Criminal Justice, Legal or a related field addressing the position's essential knowledge areas; AND three (3) years combined experience in coordinating or managing projects, OR completing audits/inspections, OR technical writing and reporting, OR technical training development and delivery.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
1. Primarily office setting.
2. Availability to work irregular hours and/or respond to emergency Call-outs on a 24-hour basis.
3. Ability to travel extensively throughout the state.
Must pass a background investigation.
Applicants will be required to apply through AZDPS career page.
About DPS
In 1968, the Arizona Legislature passed a law to create the Arizona Department of Public Safety (AZDPS). The agency became operational by the executive order of Gov. Jack Williams on July 1, 1969. Governor Williams’ mandate consolidated the functions and responsibilities of the Arizona Highway Patrol, the Enforcement Division of the State Department of Liquor Licenses and Control and the Narcotics Division of the State Department of Law into one agency.
Mission Statement
To provide public safety to the state of Arizona.
Vision Statement
To be the national model in providing state-level law enforcement services.
Since its inception, the department has added many additional responsibilities and has evolved into a renowned, multi-faceted organization dedicated to providing law enforcement services to the public while developing and maintaining close partnerships with other local, county, state, federal and tribal agencies.
For much of its history, the sworn members of the department were known as officers or patrolmen. In early 2015, a change in title was initiated at the agency that resulted in its sworn personnel becoming known as State Troopers. The change in title served to better align the department with other highway patrol agencies across the country.
The department is headquartered in Phoenix, but also operates out of local offices spread throughout the state’s 15 counties. With nearly 2,071 full-time employees, the agency strives tirelessly to fulfill its support and operational objectives including traffic safety and criminal investigation. As of 2018, there were 1,171 sworn employees and 900 professional staff.
Values
The following are our seven core values, supporting the tradition of Courteous Vigilance and are reflected in the acronym JUSTICE which represents the seven points of the Department’s badge:
| Justice: | We embrace the qualities of fairness, equality, and quickness in protecting the rights of the people we serve. |
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| Undaunted Commitment: | We demonstrate moral and physical courage, vigilance and diligence in duty performance. |
| Service: | We deliver exceptional service assistance through teamwork and cooperation. |
| Trust: | We strive to earn and keep the confidence of the people we serve through truthfulness, communication and reliability. |
| Integrity: | We are honest, factual and accountable while being an example of excellence on and off duty. |
| Courtesy: | We are respectful and polite to everyone. |
| Empathy: | We are compassionate and respectful in all that we do. |
These numbers are as of 07/2018. Numbers are rounded to the nearest whole number to avoid decimals.
| Sworn Staff | Professional Staff | Overall | |
|---|---|---|---|
| Male | 96% | 47% | 72% |
| Female | 4% | 53% | 27% |
| White | 78% | 77% | 78% |
| African American | 2% | 5% | 3% |
| Hispanic | 18% | 14% | 16% |
| Asian/Pacific Islander | 1% | 4% | 2% |
| Native American | 1% | 1% | 1% |
| Age 40+ | 54% | 70% | 62% |
The Department issued handgun is a Glock 17 Gen5, chambered in 9mm. The Patrol rifle is a Colt AR15 model 6920AZ issued with three, 30 round magazines. The 12 gauge Remington 870 shotguns are only authorized for carry when modified to their less lethal munitions configuration.