1 cook ii jobs found

R202561832 Vehicle Operations Support Specialist II Job Category:  Vehicle Operations Job Level:  Individual Contributor Division:  Cox Automotive Location: 4615 E Elwood St, Phoenix, Arizona Description Key Responsibilities: Become proficient in all knowledge base requirements in order to resolve clients’ needs as efficiently as possible Become proficient in all platforms, systems, and tools used to maintain client records, transactions, documentation and relevant data Maintain appropriate documentation of conversations in designated system to ensure handoff continuity and client profile accuracy Manage inbound calls, emails and texts in a timely and efficient manner Identify client needs, research issue and provide solutions and/or alternatives Build sustainable relationships and engage clients by providing best-in-class service Meet and/or exceed established verification guidelines and key...