$20.00 - $25.00 hourly
IES Communications
Tempe, AZ, USA
Helpdesk Administrator
17422
IES Communications
Tempe, Arizona
Job Description
Job Description
Job Summary:
Under the direction of the IT Manager, the Helpdesk Administrator will be responsible for providing excellent client experiences and working to resolve support issues in a prompt and professional manner. A Helpdesk Administrator also handles server and domain changes. Also, among the duties is troubleshooting and configuring a wide variety of hardware devices.
General Job Duties and Responsibilities:
Set up and maintain basic network operations, including assembly of network hardware and assist the rest of the IT team with various tasks.
Set up devices for employees of IES.
Provide first and second level telephone support and problem resolution.
Install and test necessary software and hardware.
Hardware supported will include: Dell and Cisco servers, Lenovo and Dell desktops and...