1 jobs found in Claypool, AZ

Job # R202675433 Sr Customer Care Specialist Remote - Arizona Job Level: Individual Contributor Job Category: Customer Care Group Cox Division:  Cox Automotive  Type:  Full time, Variable  Travel:  No  Additional locations: Remote - Georgia Candidate must live in Phoenix or Atlanta metropolitan area as this is a hybrid position 1 day a week in office. Key Responsibilities: Become proficient in all knowledge base requirements to resolve clients’ needs as efficiently as possible Become proficient in all platforms, systems, and tools used to maintain client records, transactions, documentation, and relevant data Maintain appropriate documentation of conversations in designated system to ensure handoff continuity and client profile accuracy Manage high volume of tasks in a timely and efficient manner...