4 escalations specialist jobs found

Job # R202569870 Sr Vehicle Operations Logistics Specialist Phoenix, AZ - 4615 E Elwood St Suite 400 Job Level: Individual Contributor Job Category: Vehicle Operations Hybrid work Job Level: Individual Contributor Job Category: Vehicle Operations Cox Division:  Cox Automotive  Type:  Full time, Day  Travel:  No Job Scope: Highly motivated Sr Vehicle Operations Logistics Specialist will focus on cultivating and maintaining strong and lasting relationships with our carrier partners. This individual should be able to maintain and update dedicated volume carrier database details and assist in finding alternative carriers if existing carriers are unable to meet their performance obligations. To be a successful Sr Vehicle Operations Logistics Specialist, you should be able to work with the multiple internal departments to ensure alignment, have extensive knowledge of the...

Job # R202678262 Document Agent (Manheim) 201 N 83rd Ave, Tolleson, Arizona Job Level: Individual Contributor Job Category: Vehicle Operations Hybrid work Cox Division:  Cox Automotive  Type:  Full time, Day  Travel:  No ***  This position requires working onsite at an auction location a minimum of twice per month and visiting dealerships within the assigned territory a minimum of four times per month. Candidates must reside within commuting distance to the following territory:   Phoenix, Northern Arizona The Dealer Services Specialist II embodies a One Manheim mindset, facilitating client interactions across various Manheim channels and locations. The specialist II focuses on building strong client relationships, offering strategic guidance, and providing solutions to meet evolving needs. This role requires navigating a complex and competitive matrix...

Claim Specialist-Auto/Property-Hybrid Tempe, Arizona Claims and Investigation Regular Full Time 39109 Job Description Overview Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!  Khakis optional... Grow Your Skills, Grow Your Potential Responsibilities Our Claim Specialists are committed to helping our customers through the claims process while providing Remarkable® service. This includes: Investigating, evaluating, negotiating, and settling claims Applying knowledge of policies and insurance regulations when determining coverage, liability, & damages Handling high-volume inbound and outbound calls, tailoring each conversation to the specific merits and details of the claims being handled, written correspondence and/or...

R202560953 Customer Care Specialist I (Manheim) Job Category:  Customer Care Group Job Level:  Individual Contributor Division:  Cox Automotive Location: 201 N 83rd Ave, Tolleson, Arizona Apply Now Description General Responsibilities: The CCR will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document and monitor any and all exceptions to the standard processes to create a list of best practices. Maintaining relationships with existing customers includes problem solving by the CCR, by consulting with dealers and educating them about Manheim and ancillary partners. Part of this process will include identifying, assessing and resolving these issues and determining who needs communication on these issues, including central functions such as IT or Product, or any such Manheim Partners. May work across other departments to train on...