$13.50 - $23.00 hourly
A1 Garage Door Service
Phoenix, AZ
Description
Location: Phoenix, AZ
Department: Dispatch
Pay: $13.50- $23 per hour (includes bonus structure based off KPI performance)
Primary Purpose: A Dispatcher maximizes daily service capacity by building efficient routes and proactively communicating with technicians and customers.
Responsibilities: (This list may not include all the duties assigned)
Routing and dispatching technicians to locations according to predetermined schedules, customer requests or immediate needs.
Building relationships with technicians to better understand what motivates them.
Communicating with technicians and customers throughout the day via telephone, text messaging and email.
Focus on 1 call resolution whenever possible in order to provide our customers with a 5-star experience.
Perform additional duties as required
Basic Position Requirements:
Abilities:
Excellent communication skills to collaborate with...