4 information technology specialist jobs found

IT Specialist Department of Veterans Affairs Deputy Assistant Secretary for Information and Technology Office of Information Technology Summary The position is located in the Pacific - End User Operations, Office of Information and Technology (OI&T). IT Specialist in this position performs a combination of duties; phone support, desk-side technical support, and bench-top diagnosis and repair. The primary duties and responsibilities include resolving customer related software and hardware problems in accordance with established policies and procedures. Duties Major Duties: Diagnose and resolves problems in response to IT reported incidents. Manages the movement and installation of IT equipment to assure coordination of IT support and customer service. Document and provide feedback on trends associated with customer support, including viable recommendations for improvement. Provide support for technology endpoints (personal computers,...

IT Specialist Department of Veterans Affairs Deputy Assistant Secretary for Information and Technology Office of Information Technology Summary The position is located in the Pacific - End User Operations, Office of Information and Technology (OI&T). IT Specialist in this position performs a combination of duties; phone support, desk-side technical support, and bench-top diagnosis and repair. The primary duties and responsibilities include resolving customer related software and hardware problems in accordance with established policies and procedures. Duties Major Duties: Diagnose and resolves problems in response to IT reported incidents. Manages the movement and installation of IT equipment to assure coordination of IT support and customer service. Document and provide feedback on trends associated with customer support, including viable recommendations for improvement. Provide support for technology endpoints (personal computers,...

IT Specialist Department of Veterans Affairs Deputy Assistant Secretary for Information and Technology Office of Information Technology Summary The position is located in the Pacific - End User Operations, Office of Information and Technology (OI&T). IT Specialist in this position performs a combination of duties; phone support, desk-side technical support, and bench-top diagnosis and repair. The primary duties and responsibilities include resolving customer related software and hardware problems in accordance with established policies and procedures. Duties Major Duties: Diagnose and resolves problems in response to IT reported incidents. Manages the movement and installation of IT equipment to assure coordination of IT support and customer service. Document and provide feedback on trends associated with customer support, including viable recommendations for improvement. Provide support for technology endpoints (personal computers,...

IT Specialist (APPSW) Department of Veterans Affairs Deputy Assistant Secretary for Information and Technology Office of Information and Technology Summary This position is located in the Department of Veterans Affairs (VA), Office of Information and Technology (OIT) within these services: Product Delivery Service (PDS), Benefits and Memorials (BAM) Portfolio, Education Veterans Readiness Employment Product Line. The incumbent will serve as Senior Information Technology (IT) Specialist. The purpose of the position is to develop, coordinate, and monitor, assess and elevate development schedules for applications assigned to OIT. Duties OIT Mission:  The mission of the Office of Information and Technology (OIT) is to collaborate with our business partners to create the best experience for all Veterans. OIT Vision:  To become a world-class organization that provides a seamless, unified Veteran experience through the delivery of...