2 escalations specialist jobs found

Job # R202680798 Lead Customer Care Specialist (Manheim) Phoenix, AZ - 4615 E Elwood St Suite 400 Job Level: Individual Contributor Job Category: Customer Care Group H ybrid work Cox Division:  Cox Automotive  Type:  Full time, Day  Travel:  No  Additional locations: United States Of America, Atlanta, GA - 6205 Peachtree Dunwoody Rd Bldg B The Lead Customer Care Specialist provides leadership and operational support to a team of Customer Care Specialists, ensuring exceptional customer experience across all contact channels. This role combines advanced technical support, and continuous improvement responsibilities. The Team Lead serves as the first point of contact for frontline agents, resolves complex escalations, and partners with cross-functional teams to enhance processes, tools, and training. PRIMARY DUTIES/KEY RESPONSIBILITES...

HR Technology Specialist I - 11604 Arizona:Tempe or Remote | Human Resources | Full Time 63,000 - 75,000 USD per year Description At  Benchmark , we are driven by our purpose: to innovate for a healthier, safer, and better-connected world to create a brighter future. When you join us, you become part of a team passionate about making a meaningful impact across various sectors, including commercial aerospace, defense, advanced computing, next-generation communications, complex industrials, medical, and semiconductor capital equipment. We prioritize career growth, fostering a culture that ensures you reach your full potential. At Benchmark, your work is purpose-driven, enabling you to create a positive impact on the world and make your career truly meaningful. You’ll be part of a collaborative and inclusive team that values your ideas and contributions. Summary: The HR Technology...