$60,000.00 - $65,000.00 hourly
A1 Garage Door Service
Phoenix, AZ
Dispatch Supervisor
Location
Phoenix Headquarters
Employment Type
Full time
Location Type
On-site
Department
Dispatch
Compensation
$60K – $65K
The Dispatch Supervisor leads the daily work of the dispatch team, maintains shift coverage, optimizes technician schedules, and serves as the first point of escalation for operational issues. This hands-on leader will coach dispatchers, tracks shift performance, reinforces approved procedures, and elevates complex or recurring concerns to the Dispatch Assistant Manager.
What You’ll Do
Lead & Oversee Daily Dispatch Operations
• Direct the day-to-day work of the dispatch team by assigning priorities, confirming coverage, and providing clear direction throughout the shift.
• Monitor service demand, technician availability, routing, capacity, and job status; rebalance schedules in real time to...