Republic Services
Hybrid (Phoenix, AZ, USA)
ES- Customer Support Supervisor - Hazardous Waste
18500 N Allied Way, Phoenix, AZ 85054, United States of America
Location Phoenix, Arizona, 85043
Category Customer Experience
Job Id R-170162
Permanently Hybrid
POSITION SUMMARY: The Customer Support Specialist will be responsible for providing exceptional customer service and waste support to clients, ensuring their satisfaction with our waste treatment and disposal services. This position will also be the point of contact for Sales, Operations, and Customer Support Management and will coordinate office services such as data entry, clerical work, records control, creating forms, and preparing reports.
PRINCIPAL RESPONSIBILITIES:
Delivers outstanding service to both internal and external clients via phone, email, or in person, ensuring timely and precise assistance.
Facilitates communication channels to address customer...