3 escalations specialist jobs found

JOB SUMMARY: This position is responsible for providing case management assistance to the Department of Child Safety Specialists. Alternative work hours may be required, including overtime, weekends and holidays at the discretion of the supervisor. Candidates who are successfully employed as Case Aide for five (5) years will be eligible to apply for a promotional opportunity to a DCS Specialist Position, grade 16 ($34,978/annually). JOB DUTIES: - Supervises visitation meetings among clients (natural parents and children) to ensure compliance - Assists DCS Case Managers with filing, disclosers, packets, case notes, etc. - Enters case notes into Children’s Information Library and Data Source (CHILDS) system - Drives on state business - Assists clients with application processes as needed - Provides other clerical support - Transports children to scheduled appointments - Participates in a variety of meetings and/or client hearings, as...

CASE AIDE Job Location: WELCOME CENTER PHOENIX, ARIZONA 85021 Posting Details: Salary: 18.5570  Grade: 14 Shifts:  Tuesday-Saturday 8 am - 5 pm Tuesday-Saturday 4 pm - 1 am Tuesday/Thursday-Saturday 10 pm - 9 am               5% of base pay shift differential for evening shift (50% of shift occurs between 6:00 pm – Midnight)             10% of base pay shift differential for overnight shift (50% of shift occurs between Midnight and 8:00 am)  WHO ARE WE? At the Arizona Department of Child Safety (“DCS”), we call ourselves "compassioneers" because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments and prevent unnecessary trauma. As an agency, we are proud to be a pillar of strength for our communities, and proud to do work each day that makes an impact...

R202560953 Customer Care Specialist I (Manheim) Job Category:  Customer Care Group Job Level:  Individual Contributor Division:  Cox Automotive Location: 201 N 83rd Ave, Tolleson, Arizona Apply Now Description General Responsibilities: The CCR will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document and monitor any and all exceptions to the standard processes to create a list of best practices. Maintaining relationships with existing customers includes problem solving by the CCR, by consulting with dealers and educating them about Manheim and ancillary partners. Part of this process will include identifying, assessing and resolving these issues and determining who needs communication on these issues, including central functions such as IT or Product, or any such Manheim Partners. May work across other departments to train on...