Food Service Worker - Phoenix Arizona
- Department of Veterans Affairs
- Phoenix, AZ, USA
- Apr 24, 2026
Job Description
Summary
The incumbent serves as a Food Service Worker performing a full range of duties for the Phoenix Veterans Affairs Healthcare System, Nutrition and Food Service. Requires knowledge of food service operations and advanced food delivery systems including tray delivery and pick-up, ware washing and sanitation in a hospital or nursing home setting.- Recruitment Incentive is Authorized.
THIS JOB IS OPEN TO
-
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (COVID-19 - VA 002) in-accordance with 5 U.S.C. 3304(a)(3) and 5 CFR 337.205(b)(1)-(4). This is an open continuous vacancy announcement. The first cut-off date for referral of candidates will be 01/14/2022 and every week thereafter and/or at the needs of the Service.
Duties
This is a OPEN CONTINUOUS ANNOUNCEMENT and will remain open until April 4, 2022. Applicants will be accepted on an ongoing basis and qualified candidates will be considered as vacancies become available. Applicants will remain active for 3 months after the initial application is received and/or updated. After that time, you must update your application through your USAJobs account if you would like to be made active again for possible consideration during the open period.
Applicants can visit the Employee Resource Center located within the Carl T. Hayden VA Medical Center at 650 E Indian School Rd Phoenix AZ 85012 Monday - Friday between 7am and 3:30pm for assistance with the application process.
Major duties include, but are not limited to:
- Delivering meals, which may include hot foods and liquids, to patients' bedsides or patrons.
- Setting up cafeteria lines and/or steam-tables with hot and cold food items.
- Portioning food items into standard serving sizes using the proper utensils and containers.
- Assembling and tossing fresh fruit or green salads in large quantities for public consumption.
- Sweeping and mopping floors repetitively in high traffic areas such as corridors, entry ways, cafeterias and other areas.
- Standing/walking to clear tables and carrying trays of heavy dishes for several hours or more at a time.
- Loading and operating a continuous conveyor belt feeding dishwasher.
- Performing heavy duty cleaning tasks such as ceilings and/or exhaust hoods.
- Scouring and scrubbing heavy cooking utensils such as mixing bowls and pots.
- Applying sanitation principles to safeguard food against spoilage and waste.
- Adhering to safety policies and procedures when performing manual work involving lifting, carrying, transporting and delivering food or other items.
Position Description Title/PD#:Food Service Worker/PD99920A
Relocation/Recruitment Incentives: Authorized
Physical Requirements/Working Conditions: Food Service Worker (FSW) requiring continual standing and walking, and frequent stooping, reaching, pushing, and bending. May also be required to work for long periods using repetitive motion, especially in the Sanitation and Tray line areas. The FSW frequently lifts or moves objects and pushes/pulls weighing (or requiring the force of) up to 40 pounds unassisted, and occasionally lifts or moves objects weighing over 40 pounds with the assistance of other workers. May be required to perform heavy work, such as scouring and scrubbing pots, pans or other food service equipment. The FSW working in the Ingredient Control unit will push heavy carts and trucks during unloading, storing, and delivering food and supplies. and will regularly lift or move objects over 40 pounds with the assistance of pallet jacks or other workers. To minimize the risk of work-related injury, the FSW adheres to sate, ergonomic work practices, including bending at knees to lit), pushing (not pulling) carts or other equipment, using appropriate PPEs, and following all established safety standards.
Promotion Potential: The selectee MUST apply to next higher grade level in order to be promoted. This announcement is for one grade level only and does not confer eligibility for non-competitive promotion.
Requirements
Conditions of Employment
- You must be a U.S. citizen to apply for this job
- Subject to a background/suitability investigation
- May serve a probationary period
- Selective Service Registration is required for males born after 12/31/1959
- A complete application package; Resume, Transcripts, etc.
- Selected applicants will be required to complete an online onboarding process
Qualifications
EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.
SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:
- Dexterity and Safety
- Interpret Instructions, Specifications (other than blueprint reading)
- Materials
- Technical Practices
- Use and Maintain Tools and Equipment
- Without more than normal supervision
- Work Practices
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Education
This job does not have an education qualification requirement.
Additional information
COVID-19 Vaccination Requirement- As required by Executive Order 14043, Federal employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement using the reasonable accommodation process.
COVID-19 Pandemic Expanded Telework Program - Due to COVID-19, VA is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement. Management officials will provide information about returning to the official, pre-pandemic worksite, when applicable. At that time, you may be eligible to request to continue to telework depending upon the terms of your organization's telework policy and the duties of the position.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.
Required Documents
Documents Accepted:
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (VA)
- Resume
- SF-15
- SF-50/ Notification of Personnel Action
Documents Required:
- Resume
Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
Applications are accepted online. Applying online will allow you to review and track the status of your application.
How to Apply
All applicants are encouraged to apply online.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 04/04/2022 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/11342953.
1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Agency contact information
Jazmine Salido
Address
Carl T Hayden Veterans' Administration Medical Center
650 East Indian School Road
Phoenix, AZ 85012
US
Next steps
After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.
Geoff Partridge
A Legacy of Service. The Future of Care
In 1946, just months after taking over as Administrator of the Veterans Administration, General Omar Bradley, along with VA’s first medical director, Major General Paul Hawley, M.D. laid the groundwork for today’s Veterans Health Administration by creating the Department of Medicine and Surgery (DM&S). Bradley and Hawley expanded access to care for Veterans during the post-World War II era and instituted a range of changes and initiatives to create what is now known as the ‘third generation’ of Veteran’s health care.
While the Veterans Administration had provided care to some Veterans since the first Soldier’s Home opened after the Civil War in 1866, the post-World War II era saw the need to dramatically re-envision the role of VA in caring for nearly 16 million new Veterans. For the first time, the U.S. military saw more casualties due to combat injuries than diseases and improved battlefield medical care meant more service members returned home with wounds that were not previously survivable.
The lesson learned from the wave of WWI Veterans was likely a significant factor in the minds of Bradley and Hawley in creating an expansive program at the end of WWII. With only one-third the number of Veterans, the ‘Great War’ introduced complexities to care and Veteran benefits that shaped events of 75 years ago. In addition, Bradley and Hawley also had no interest in repeating the mistakes that led to the 1932 bonus marches and other controversies. Within this context, Bradley and Hawley embarked on a radical reorganization of VA health care services, undertaking key initiatives including:
- Establishing new Veterans’ hospitals to accommodate caring for Veterans of all eras and conflicts and converting former military hospitals into Veterans facilities
- Locating VA hospitals alongside major medical schools to promote research and innovation, responding both to the US physician shortage and providing training for Veterans pursuing medical education after the war
- Incorporating mental health services and facilities into the design and operations of new VA hospitals for the first time, re-envisioning the concept of the modern general hospital
- Creating a pilot program known as the Michigan Plan to allow Veterans to be treated by local physicians, expanding access to care where VA care was not available
- Absorbing VA’s research and development capacity, committing to spend more than $1 million each year, beginning with a focus on improving prosthetics for Veterans with limb loss
- Establishing the VA Voluntary Service to augment and complement VA’s professional health care staff
- Establishing the Veterans Canteen Service to provide low-cost goods to Veterans, their families, and caregivers
- Hiring the first women doctors in VA history
Today’s Veterans Health Administration (VHA) continues to meet Veterans’ changing medical, surgical, and quality of life needs. New programs provide treatment for traumatic brain injuries, post-traumatic stress disorder, suicide prevention, women Veterans, and more. VHA operates one of the largest health care systems in the world and provides training for a majority of America’s medical, nursing, and allied health professionals. Roughly 60% of all medical residents obtain a portion of their training at VA hospitals and our medical research programs benefit society at-large.
Though Bradley and Hawley’s tenures were brief (both departed VA in 1947 to return to the Department of Defense) their vision had a lasting impact on the organization that would later become the Veterans Health Administration (VHA). Many of Hawley’s key initiatives have evolved into the core, foundational care that VHA provides to Veterans today.