3 escalations specialist jobs found

Investigation Specialist II PT , Flex I&O Job ID: 3181329 | Amazon.com Services LLC     Description We are seeking a detail-oriented Investigation Specialist II SP to join the Flex I & O team. In this role, you will lead comprehensive investigations into incidents involving our Flex Delivery Partners (DPs). The ideal candidate is an exceptional communicator and creative problem-solver with a passion for uncovering the truth. You will conduct meticulous investigations, analyze complex data, and collaborate with cross-functional teams to ensure fair and accurate outcomes. Your expertise will be instrumental in maintaining the integrity of our investigations. If you thrive in a fast-paced environment and are committed to upholding the highest standards of fairness and professionalism, we want you on our team. This role is open to all hubs in the United States. Key job responsibilities *...

JOB SUMMARY: This position is responsible for providing case management assistance to the Department of Child Safety Specialists. Alternative work hours may be required, including overtime, weekends and holidays at the discretion of the supervisor. Candidates who are successfully employed as Case Aide for five (5) years will be eligible to apply for a promotional opportunity to a DCS Specialist Position, grade 16 ($34,978/annually). JOB DUTIES: - Supervises visitation meetings among clients (natural parents and children) to ensure compliance - Assists DCS Case Managers with filing, disclosers, packets, case notes, etc. - Enters case notes into Children’s Information Library and Data Source (CHILDS) system - Drives on state business - Assists clients with application processes as needed - Provides other clerical support - Transports children to scheduled appointments - Participates in a variety of meetings and/or client hearings, as...

JOB SUMMARY: This position is responsible for providing case management assistance to the Department of Child Safety Specialists. Alternative work hours may be required, including overtime, weekends and holidays at the discretion of the supervisor. Candidates who are successfully employed as Case Aide for five (5) years will be eligible to apply for a promotional opportunity to a DCS Specialist Position, grade 16 ($34,978/annually). JOB DUTIES: - Supervises visitation meetings among clients (natural parents and children) to ensure compliance - Assists DCS Case Managers with filing, disclosers, packets, case notes, etc. - Enters case notes into Children’s Information Library and Data Source (CHILDS) system - Drives on state business - Assists clients with application processes as needed - Provides other clerical support - Transports children to scheduled appointments - Participates in a variety of meetings and/or client hearings, as...