Amazon Pharmacy
Phoenix, AZ
DESCRIPTION
As a Billing Specialist, you will be responsible for playing a critical role in assisting Amazon Pharmacy customers by aiding in completing multiple billing functions. This role will report to a Billing team lead. Successful candidates will be required to pass a pre-employment drug test. Core Responsibilities: · Process and submit insurance claims to all of our customers · Analyze and verify all dates of service and billed amounts · Verify client data for completeness and accuracy prior to billing cycle to ensure excellent customer service · Communicate with patients by telephone and email in regards to their insurance and/or billing questions · Research missing and incomplete information resulting in billing errors and denials · Address insurance, reimbursement, and payment issues as appropriate by communicating with insurance providers, patients, and pharmacists · Perform all other adjustments in a timely manner to...